Dated 1 August 2022
When you use the Talking Wealth streaming services, mobile and online applications or other products and services, visit our website, view our content or advertisements, or contact our customer service team (collectively, the “Services”), we may collect information from or about you.
Talking Wealth may, from time to time, review and update this Policy to take into account new laws and technology, and changes to its operations. All Personal Information held by Talking Wealth will be governed by its most recent policy, posted on the Talking Wealth website (www.talkingwealth.com), you may also request one by emailing firstname.lastname@example.org.
What information we collect and how it is collected
We collect information from and about you in connection with your use of the Services. Some of this information may be considered “Personal Information” or “Personal Data” (as defined under applicable law) which is information that identifies you or your device or is reasonably associated with you.
We also collect, use, and disclose aggregated or de-identified information that does not reasonably identify you or your device, and is not considered Personal Information.
Information collected online
We collect information you provide to us which includes:
Registration Information: When you register for certain Services, complete an application form, enter contests, giveaways or competitions, participate in promotions, or respond to surveys, we may collect the information you provide, such as your name and email address.
Billing and Payment Information: When you purchase a product, subscription, video on demand or online event from us, we collect certain payment and identity verification information including your name, email address, physical address and credit card information.
Information You Post on our Services: We may collect information when you post comments or other content to our Services, which may include your username or screenname, comments, likes, interests, status, pictures, IP address and references to your online presence.
Your Correspondence and Your Feedback about Our Services: We collect information you provide when you contact us directly or provide feedback, comments, or suggestions on our Services directly to us.
Information You Provide About Others: Sometimes, we may collect information you may provide about others or which you may provide about you, which may include names, emails, and birthdays—for example, to refer a friend or relative to certain Services.
Information You Provide When You Do Business With Us: If you are a vendor, service provider, or business partner of Talking Wealth, we may collect information about you and the services you provide including your or your employees’ business contact information and other information you or your employees provide to us as part of the services you may provide and our agreement with you.
Other information: We also collect information that relates to or is capable of being associated with you, such as passwords, personal preferences and interests, age, gender, and any other information you choose to provide.
Information collected automatically
The information we automatically collect may also include geolocation information, such as (i) information that identifies the precise location of your mobile device and (ii) your IP address, which may be used to estimate your approximate location.
Information from Our Partners: We also acquire information from other trusted sources. These sources may include companies, such as your TV or internet service provider, payment gateways/providers, or other streaming media device providers who make our Services or content available on their devices, mobile phone carriers, or other companies who provide services to you. We may also collect information about you from other sources including service providers, data licensors and aggregators, marketing companies, advertising partners, programming distributors, social media platforms, and public databases.
The information our partners provide varies depending on the nature of their services and may include IP addresses, device IDs or other unique identifiers, information about your interests, demographic data, purchasing behaviour, and your activities online.
Information you provide through social media
If you connect to us through a social media platform or navigate to a social media platform from one of our sites, the social media platform will collect your information separately from us. You should review the social media platforms’ privacy policies to understand how they use your information and your rights in relation to such information.
Information we derive
We may derive additional information or draw inferences about you based on the information we have collected from you directly, passively or through third parties.
How we use your information and why
We may use information to provide you with our Services: We may use your information to create, manage, and authenticate your account or subscriptions with us and provide you with customer support and account updates. We may use your information to complete the transactions you request and perform our contractual obligations with you or to ensure that our Services function properly.
We may use information to perform our contracts with you: If Talking Wealth enters into a contract with you including in instances where you may be a vendor or service provider to Talking Wealth or a business partner, we may use your information to fulfil our contractual obligations.
We may use information for marketing purposes: We may use your information to send promotional messages and newsletters, such as via email, text messaging, or push notifications. These might be our own offers or products or third-party offers or products we think you might find interesting. To learn about your choices for these communications refer to the “Your Choices, Rights and Controls” section of this Policy.
We may use your information to provide you with ads or information that we think would be of interest to you: For example, based on the information we have about your use of the Services including information provided by third parties, we may target personalized advertising to you.
We may use information to improve our products and Services: We use your information to monitor and improve the operation, delivery, and general accessibility on our Services, identify popular areas or features, and optimize and personalize the Services. This may also include conducting internal research and development of our Services.
We may use information to enable you to participate in public platforms or other interactive features of the Services: For example, we may use your information when you post comments on one of our websites or you submit user generated content.
We may use information to maintain the safety and security of our Services: We use your information to protect the rights and property of Talking Wealth and others, and to comply with our legal obligations including to detect, investigate, and prevent fraud and other illegal activities and to enforce our agreements.
We may use information as otherwise permitted by law: We may use your information to resolve disputes, enforce our agreements, and as otherwise required by law.
Who we share your information with and why
We may share information with third parties who perform Services on our behalf: We may share your information with unaffiliated companies or individuals we hire or work with that provide us with professional advice, business support, or perform services on our behalf including customer support, web hosting, information technology, payment processing, email distribution, contests, promotion administration, and analytics services. These Service Providers are allowed to use your information to help us provide our Services and not for any other purpose.
We may share information with our business partners: Partners may include marketing, audience measurement, or other partners such as digital distribution partners where we make our Services available. Our partners use the information we give them as described in their privacy policies.
We may share your information with sponsors and other partners for contests and promotions: We may use information you provide to verify your entry into and eligibility to participate in contests, giveaways, or promotions and to inform you if you have won. If your entry information will be used for any other purposes, we will disclose that in the applicable rules governing that contest, giveaway, or promotion.
We may share your information in connection with a corporate transaction: We may disclose or transfer your information as part of, or during negotiations for any purchase, sale, lease, merger, restructure, or any other type of acquisition, disposal, or financing involving our brand.
We may share information to provide advertising based on your interests: For more information, please see “Your Choices, Rights, and Controls” section of this Policy.
We may share information we have to in order to comply with the law or to protect ourselves: For example, we will share information when it is necessary for us to comply with applicable law or legal process, to respond to legal claims, or to protect our rights or the property or personal safety of our users, employees, or the public.
We may share your information for reasons not described in this policy: We will inform you before we do this.
Location of parties: We may disclose your personal information to some parties who may be based overseas e.g. USA, UK, NZ or Canada.
Management and security of personal information
Talking Wealth has appointed a Privacy Officer to oversee the management of personal information in accordance with this policy. We hold personal information in hard and/or soft copy at our offices and in other facilities that we own or license from third parties, like data centres. We take reasonable steps to keep it secure and to protect it from unauthorised access, use or alteration.
Your choice, rights and controls
You have certain choices about how we use your information
Change or update the information you have given us: If you have an account or subscription to one of our Services, you can correct or delete information or update account settings or Personal Information by logging into your account and following the instructions or by contacting the customer service team.
Accessing and correcting personal information
If you would like to access and correct personal information, you may contact us using the details below. We shall process and respond to your request in accordance with Australian Privacy Principle 12. There is no charge for making a request but a reasonable administrative charge, on a cost recovery basis, may be payable before we agree to provide access.
If you wish to complain about a breach of the Australian Privacy Principles, please contact us using the details in the Contact us section below. We shall:
acknowledge your complaint within a reasonable time
give you an estimated first response time
allocate your complaint to a suitably senior staff member
process and respond to your complaint as soon as we reasonably can.
Talking Wealth Pty Ltd
Level 1 ,530 Little Collins Street
Melbourne VIC 3000
AU: 1800 720 800
US: +1 833 615 1683